Posts Tagged social media

Archive

April 8, 2010 by Patti

The Second SM: Customer SM

Two years ago, I was invited to deliver a keynote about net work at a conference called “Community 2.0.” Immersed as I have been for almost two decades in the work of communities of practice and networks, I expected to hear from and meet practitioners like myself. Instead, this conference was one of the first […]

Archive

March 24, 2010 by Patti

The Four SMs

Last year I wrote a short series of blogs on the AppGap called the “3 KMs:” Big KM, Little KM, and Personal KM. I had made this set of distinction in preparing a talk for people who had no prior exposure to knowledge management, as a way of positioning for them the different ways that […]

Archive

February 15, 2010 by Patti

Socializing

I recently tweeted an observation of David Weinberger’s on how our language has shifted: Over the past decade, we’ve gone from talking about social circles to social networks. A circle draws a line around us. Networks draw lines among us. I liked the way he phrased it, and I also note that it is the […]