The Social Network Toolkit: Building Organisational Performance through Collaborative Communities, Ark Group 2005 Chapter, "Social Network Analysis in the KM Toolkit" in KM Tools and Techniques, edited by Madanmohan Rao, Butterworth Heinemann, 2004 Chapter (with Joseph Hutchinson), "Running Successful Collaboration Software Pilots," in Knowledge Management and Context, edited by Michael E.D. Koenig and T. Kanti Srikantaiah, Information Today, ASIS Monograph Series, forthcoming 2007. |
|
"Creating Networks at the Defense Intelligence Agency," with Adrian Wolfberg, KM Review, Volume 9, Issue 1 (March/April 2006). Case study of development of knowledge network at the DIA including using organizational network analysis metrics to match people for mentoring. "Expanding the Field of Vision," with Rob Cross and Vic Gulas, The Learning Organization Volume 12 Number 6 2005. Case study of social network analysis and organizational development at MWH Masterclass: Social-network Analysis,"Four-part series in Inside Knowledge magazine, June 2005 through October 2005. Each part covers a critical aspect of designing, managing, interpreting, and following up on a network analysis project. "KM and the Social Network," Knowledge Management Magazine, May 2003. Description of social network analysis methods and case studies from actual practice. "The Camelot of Collaboration." Knowledge Management Magazine. Ark Group, London UK, October 2001. Before knowledge management, there was a company in which a collaboration technology transformed how its employees worked in a way that today's CKOs can only dream of. "Knowledge Management: The Collaboration Thread," Bulletin of the American Society for Information Science and Technology (ASIST), August/September 2002 |